EAM: Not Able To Enter Scan Scope Capital Assets Selection Criteria

(Doc ID 2215910.1)

Last updated on OCTOBER 02, 2017

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We are not able to enter Scan Scope Capital Assets selection Criteria on the Asset Management > Physical Inventory > Define Inventory Occurrence page under the Enter Criteria tab. The subpage name is PSDMT_CORE_SBP. We are receiving thousands of unders in the PS_PI_RESULTS and PS_PI_SCAN_SCOPE tables and believe this may be the reason.

Expected Behavior
---------------------------------
It is expected that the Define Inventory Occurrence page will display the scroll line that enables the Scan Scope Capitol Assets Selection Criteria to be displayed.

Steps
------------
This issue can be replicated by performing the following steps:

1) Logon to PI21.
2) Navigate to Asset Management>Physical Inventory>Define Inventory Occurrence.
3) Select a Physical Inventory ID.
4) Tab to Enter Criteria.

Cause

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