EAR 9.2: Cannot Sort On Action Column In Collections Workbench (Doc ID 2216076.1)

Last updated on DECEMBER 23, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On 9.2 version, Collections Workbench users are not able to sort action list by action.


REPLICATION STEPS
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The issue can be reproduced at will with the following steps:

  1. Fill in Customer and click on Search
  2. Click on the “Action” column header to sort list. Column is sorted but it does not have any logic sorting (alphabetic etc)
  3. Even if the “Action” field is clicked again, the column still does not get sorted (the same if clicked again)

Cause

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