E-Fluid: NAVIGATOR NOT REFRESHING AFTER SWITCHING TO ANOTHER USER (Doc ID 2216829.1)

Last updated on DECEMBER 21, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

DESCRIPTION
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When switch to new userid without going back to Login screen, (like using Signin Tile on the Guest page), the navigator is not refreshed to the new user. It is still showing the menu item of the previous user.

REPLICATION STEPS
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This can be replicated from our iHub PUM Image 2

1. Use the following link to go to Homepage as Guest
2. Click on NavBar > Navigator. Note: you see 3 items only
3. Without signout, click on sigin Tile on Guest Homepage
4. Login as VP1/VP1
5. Click on NavBar > Navigator, you still see the menu from Guest

Note, If you logout, seeing the login page and then login, the navigator will show correctly

Cause

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