GSS Questionnaire Page Shows Job Title For Employee Record 0 For All Records (Doc ID 2217059.1)

Last updated on MAY 03, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On PeopleSoft HCM 9.2 : eProfile Manager Desktop

ACTUAL BEHAVIOR
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When performing a transfer transaction through guided self service, a questionnaire page is presented to the user. This page displays a title under the name of the employee being transacted upon. This title is always coming from record 0, even if the employment instance other than 0 is selected.

EXPECTED BEHAVIOR
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The employee title shown in the questionnaire page should match that of the Empl Record that's being acted upon.


The issue can be reproduced at will with the following steps:
1. Locate Employee with Multiple Employment Records
2. Sign in as Manager for Empl Record <> 0 and Navigate to Manager Self Service > Job & Personal Information > Transfer Employee
3. Select Employee and notice the title under employee name on the header of Questionnaire page does not match record title.


Cause

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