EGP Global Payroll/Absence Management COBOL (GPPDPRUN) fails with missing RECIPIENT_TAG error (Doc ID 2217085.1)

Last updated on AUGUST 17, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Core - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 After applying PUM maintenance, customers running GPPDPRUN, for Global Payroll or Absence Management may experience the following COBOL error:

Application Program Failed
In Pgm Section : GPPUSYPN: CHECK-SYSPINS: RECIPIENT TAG
at pos 00021
at pos 00021
at pos 00021
at pos 00021
at pos 00021

Application Program Failed
In Pgm Section : GPPSERVC: NB300-LOAD-SYSPIN-TBL

Application Program Failed
In Pgm Section : GPPDPRUN: JA000-CALL-SERVICE

Changes

 Usually happens after applying GP Maintenance from certain PUMs. We have seen this after application of PUM 16 and recently, customers applying maintenance from PUM 18 and PUM 19 are reporting this.

Cause

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