AWE: NEM Batch Process EOAW_NEM_PRC Fails with Error "Cannot Locate Record Definition"
Last updated on FEBRUARY 14, 2018
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
NEM batch process "EOAW_NEM_PRC" ends in error with the following error message:
Running Action ESCALATIONS (18081,3045)
AM: No Repeat Set =0
EFFDTCHECK: Cannot locate record definition (2,-1) HR_TRANSFER.emailActionOptions.OnExecute Name:collectHeader PCPC:9567 Statement:94
Called from:EOAW_EMAIL_APPROVAL.emailFormManager.OnExecute Name:sendEmails Statement:67
Called from:EOAW_CORE.NotificationEventHandler.OnExecute Name:ProcessNotifications Statement:1267
Called from:EOAW_CORE.Escalator.OnExecute Name:GetNextInst Statement:71
Called from:EOAW_CORE.Escalator.OnExecute Name:DoEscalate Statement:57
The issue can be reproduced at will with the following steps:
1. Submit any transaction with 'Use Email Approvals' option enabled in Main Menu ->Set Up HCM -> Common Definitions ->Approvals ->Transaction Registry page.
2. Run NEM batch process: EOAW_NEM_PRC
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms