Inactive Offer Templates Still Showing (Doc ID 2217750.1)

Last updated on DECEMBER 24, 2016

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

While inactivating some offer templates by and add an new effective date and status of inactive. Problem is the templates that are been inactivated are still showing in the drop down list in "letter" when choosing a template.

STEPS
-----------------------

  1. Reporting Tools > BI Publisher >Report definition - Add a New effective date with status inactive
  2. Main Menu > Recruiting > Search Job Openings > Manage Job Opening
  3. Go to "Search Job Openings" and choose a Job Opening ID - Select an Applicant and click on Prepare Job Offer
  4. Under Offer Letter, the Letter that was inactivated is still available to choose

 

Cause

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