PO Not Visible in the Worklist of Reviewer When Reviewer and Ad Hoc Approver are the Same (Doc ID 2218020.1)

Last updated on DECEMBER 27, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the same person is added as a Reviewer before PO approver 1 and Ad-hoc approver after PO approver 2, then the PO is not visible in the worklist of the reviewer when the PO is submitted for approval.

Steps to reproduce the issue:

1-Create a PO and save it.
2-Add the same person as reviewer before PO approver 1 and Ad-hoc approver after PO approver 2 on View approvals page.
3-Submit the PO for approval.
4- The status of the PO will be pending for approval in PO approver 1 queue and the PO will not be visible in the worklist of the Reviewer.

Observation: When we only add a reviewer before PO approver 1 and submit the PO for approval then the PO is visible in the worklist of the reviewer.


Cause

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