Unknown method checkacctmember for object class SCM_CS_ESIGN:Services:EchoSign. (180,224) CS_ESIGN_SETUP.GBL.CS_ESIGN_SETUP.SaveEdit PCPC:1371 Statement:18 (Doc ID 2218152.1)

Last updated on DECEMBER 27, 2016

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On page Supplier Contracts - Supplier Contracts Setup - Electronic Signature Setup we are able to successfully test the integration by entering the integration key, but then receive the following error when attempting to save the page:

After entering the API key, you receive the following error when attempting to send a document to eSign from the Document Manage page:

Unknown method checkacctmember for object class SCM_CS_ESIGN:Services:EchoSign. (180,224) CS_ESIGN_SETUP.GBL.CS_ESIGN_SETUP.SaveEdit PCPC:1371 Statement:18

During a call of the method, it could not be found in the object class.

REPLICATION STEPS
=================
On page Supplier Contracts - Supplier Contracts Setup - Electronic Signature
Setup user receives the following error when attempting to save the page if
Account User information is populated:

Unknown method checkacctmember for object class
SCM_CS_ESIGN:Services:EchoSign. (180,224)
CS_ESIGN_SETUP.GBL.CS_ESIGN_SETUP.SaveEdit PCPC:1371 Statement:18

During a call of the method, it could not be found in the object class.



Cause

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