AR 9.1: Direct Debits Pull For All Accounts In Customer Hierarchy With Single Remit From Customer

(Doc ID 2218352.1)

Last updated on DECEMBER 28, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


When we run Direct Debits for Corporate Customer Hierarchy where the Remit From Customer is the Corporate Customer and not the child customers, we get a line for each child customer rather than a single amount for the Corporate remit From Customer. Customers complain when we take make multiple pulls from their Bank Account.

Is this the expected behavior of the system? Shouldn't the Direct Debit process create one single line for the Remit From Customer?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms