My Oracle Support Banner

E-PG: Getting goToJetURL - "CloseContextMenu is undefined" Error When Clicking On The Bar Graph Of A Pivot Grid (Doc ID 2218996.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Getting the below error when clicking on a Pivot Grid bar graph.

goToJetURL - 'CloseContextMenu' is undefined.

Steps
------------
In order to replicate the issue, follow the below steps:
Step1) Navigate to Resource Management > Resource Workcenter.
Step 2) Then clicked on Resource Workcenter Dashboard from left pane under Setup/Personalise.
Step 3) It opened the below dashboard. Now clicking on an bar graph gives this below error:
'CloseContextMenu' is undefined.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.