E-MCF:Javax.net.ssl.SSLHandshakeException: Received Fatal Alert: Handshake_failure When UQ Server Connecting to Ren Server (Doc ID 2219855.1)

Last updated on JANUARY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54.19 version, Multi-Channel Framework (MCF)

 Issue
 ---------------
 UQ server having connection issue when enabling SSL on F5

Error -----------------------
 Thread-142, handling exception: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure


 STEPS
 -----------------------
 The issue can be reproduced at will with the following steps:
 1. update REN Browser URL with F5 VIP
 2. update MCF UQ Cluster
 3. restart domains with REN and MCF enabled

 BUSINESS IMPACT
 -----------------------
CRM PRODUCTION is scheduled to receive tools upgrade 9/16/16

Cause

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