My Oracle Support Banner

EAR9.2:Entry Reason Field Is Not Populating When Creating Write Off Transactions On Maintenance Worksheet (Doc ID 2220010.1)

Last updated on MARCH 17, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Maintenance Worksheet

ACTUAL BEHAVIOR
---------------

WS_CONTROL.ENTRY_REASON field is not populated when creating a worksheet for Write off transactions on Maintenance Worksheet.

EXPECTED BEHAVIOR
-----------------------

WS_CONTROL.ENTRY_REASON field should be populated.

Steps To Replicate
-----------------------

  1. Navigate to Main Menu > Accounts Receivable > Receivables Maintenance > Maintenance Worksheet > Create Worksheet.
  2. Select an Debit Item and perform Write-Off by providing the Entry Type as 'WO' and Entry Reason as 'BADDB'.
  3. WS_CONTROL.ENTRY_REASON field is not getting populated.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.