Rating Categories Page Header Displays Message Not Found (14385,235) (Doc ID 2220089.1)

Last updated on JANUARY 04, 2017

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
--------------------------
CS 9.2

The Rating Categories page definition references a Message Catalog for a title of a grid box. This message catalog does not exist and the user is presented with the following:

ERROR
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==>MESSAGE NOT FOUND==> (14385,235)

STEPS
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The issue can be reproduced at will with the following steps:

1. In CS 9.2, navigate to Set Up SACR > Product Related > Contributor Relations > Prospect Management > Rating Categories.
2. Click Search and select an existing value.

BUSINESS IMPACT
--------------------------------
The issue has the following business impact:

Due to this issue, users are presented with confusing message.

Cause

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