E-IB: Emails Processed Through Integration Broker Don't Support Traditional Chinese Characters

(Doc ID 2220372.1)

Last updated on JANUARY 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


On : 8.53 version and later

The customer is sending emails to peoplesoft system using a MultiChannel Framework setup. The email contains both Simplified Chinese characters and Traditional Chinese characters.

But the emails received by peoplesoft database through Integration Gateway shows Simplified Chinese Characters correctly and the Traditional Chinese characters are displayed as box characters and as other symbols.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms