'EPST:SQ:3250-UPDATE-TSCRPT-NOTE(INSERT-SENT)' Error When Updating a Multi Component Class with a Transcript Note (Doc ID 2220466.1)

Last updated on JANUARY 05, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.0 and 9.2 version, Student Records Enrollment

Using Enrollment Request or Quick Enrollment with Normal Maintenance, swap or a grade change action, attempting to add a second transcript note to a class which already has a transcript note results in a Remote Program SRPCERC failed error.

ERROR
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EPST:SQ:3250-UPDATE-TSCRPT-NOTE(INSERT-SENT) (2,-1) ENRL_RE_HDR_WRK.ENRL_REQ_RC_PB.FieldChange PCPC:1111 Statement:21


STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Records and Enrollment > Enroll Students > Enrollment Request or Quick Enroll.
  2. Add a enrollment for a multi component class that includes a transcript note and enroll a student into the class.
  3. Add a new request for the same class and student using a grade change, normal maintenance or swap and with a second transcript note and the error will occur.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process enrollment changes for these courses and the initial note does not appear on the transcript.

Cause

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