EMM: COPY PM SCHEDULE FAILS TO RETURN SEARCH RESULTS IN ASSET SUBTYPE PROMPT (Doc ID 2220540.1)

Last updated on JANUARY 05, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Preventive Maintenance

ACTUAL BEHAVIOR
---------------
COPY PM SCHEDULE FAILS TO RETURN SEARCH RESULTS IN ASSET SUBTYPE PROMPT

EXPECTED BEHAVIOR
-----------------------
Copy PM Schedule - Asset Subtype prompt lookup should return search results.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a New Asset with subtype details filled in.
2. Create a new PM Schedule for the created Asset
3. Navigate to Maintenance Management > Preventive Maintenance > PM Schedule
Management Setup > Copy Schedule
4. Click on Asset ID prompt on the Copy from BU.
5. Click on Advanced Lookup
6. Enter Asset Type, then click on the Asset Subtype prompt
No matching values are found.
7. Click on Advanced lookup. (SetID value is blank)
No matching values were found.

Replication_Steps.docx

Cause

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