My Oracle Support Banner

EBI 9.2: When Using The Billing Interface Excel Upload In Excel 2013 In Windows 10, Encountered VBScript Error "User-defined type not defined" After Login. (Doc ID 2220878.1)

Last updated on JUNE 06, 2018

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Billing Interface, Excel 2013 in Windows 10

When attempting to Load data using billing interface excel upload
the following error occurs.

User-defined type not defined

The issue can be reproduced at will with the following steps:
1. Use excel 2013 on windows 10 and upload billing data using billing excel upload.

The issue has the following business impact:
Cannot use Excel upload to create bill.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.