EBI 9.2: When Using The Billing Interface Excel Upload In Excel 2013 In Windows 10, Encountered VBScript Error "User-defined type not defined" After Login. (Doc ID 2220878.1)

Last updated on JANUARY 06, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Billing Interface, Excel 2013 in Windows 10

When attempting to Load data using billing interface excel upload
the following error occurs.

ERROR
-----------------------
User-defined type not defined


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use excel 2013 on windows 10 and upload billing data using billing excel upload.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot use Excel upload to create bill.

Cause

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