GP THA: The Reconciliation Summary Report Doesn’t Show The Summary Amount Of Salary Element Group. (Doc ID 2221230.1)

Last updated on JANUARY 09, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Thailand - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Reporting

ACTUAL BEHAVIOR
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The Reconciliation Summary report doesn’t show the summary amount of Salary Element Group.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run the payroll of the month June.
2. Run the summary report for the month of June.
3. Add new element group PROVIDENT FUND and run the Reconciliation Summary report.
3. Change status of PROVIDENT FUND Element Group to inactive then run the Reconciliation Summary report.


Cause

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