Unable To View File Attachment In Purchase Orders When a FTP/FTPS server is used in a URL Definition

(Doc ID 2221855.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Unable to view File attachment
Users attached a file to Purchase order and now not able to view it. The storage location to attachment is an FTP server.
We created a URLID pointing to the FTP server. When trying to view the attachment on an existing Purchase order we are getting the below error

"The URL catalog entry specified in the first parameter of ViewURL()was not found".
There is a valid URLID.

Cause

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