ENROLL_ACTION is Set to None After Re-Processing BenAdmin Event (Doc ID 2221872.1)

Last updated on FEBRUARY 06, 2017

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When employee is enrolled the benefits through self service, enroll action is set to Enroll. But, when the client do some correction for some other benefits through reprocessing, the enroll action for health benefits is reset to NONE which was earlier ENROLL. When doing reprocessing the actual base benefit tables are not affected, but enroll action of bas partic plan is affected.

Cause

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