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ELM 9.2: Users Cannot Approve a Program Registration Approval Request Using Email Approval Link in Outlook (Doc ID 2222130.1)

Last updated on JANUARY 14, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


After approving the Program Registration action through Approve/Deny link in Email (HTML Approval), the Program Registration status is not updated to Approved.


Steps to Replicate Issue:

1. Manager or Administrator receives a Program Registration email for approval and {click} the Approve link in Email. which sends an email to Learner.

2. Log in as the Learner

3. Navigate to  Main Menu>Self Service>Learning>My Learning, notice Learning not approved.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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