Email Containing Merged Fields Are Encoded In HTML
Last updated on JUNE 08, 2017
Applies to:PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Merged fields containing characters such as "@" and space are encoded in the email.
1) Open the Dialog and go to “Link Report”
2) Click on View URL
3) It will open a link
4) Enter first name and email as mentioned below. ( They should be space in between the first name)
First Name like "Mary Ane Joe"
Email address like "firstname.lastname@example.org
5) Click on Submit button.
6) Blank side in “First Name” turn into “%20” and for email address “@” sign into “%40”.
This same issue can reproduce on Email Template as well.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms