E-Portal: RELATED CONTENT SERVICES THROWS ERROR "SERVICE IS NOT AVAILABLE" IN PT8.55 (Doc ID 2222550.1)

Last updated on APRIL 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise FIN Contracts - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Contract Entry

ACTUAL BEHAVIOR
---------------

Related content services on Contract Line page are not working as expected in 8.55.08.

EXPECTED BEHAVIOR
-----------------------

Related content services on Contract Line page should work without any issues.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Main Menu > Customer Contracts > Create and Amend > General Information
2. Click on “Lines” tab
3. Click on “Actions” related content in “Contract Lines” grid
4. Click on “Define Contract Terms” related content
5. Click on “Review Accounting Distribution” tab in Related Content not loading
6 Again Clicking on “Define Contract Terms” also not working.


Cause

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