EPY: General Deduction is not being Taken

(Doc ID 2222704.1)

Last updated on JANUARY 12, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

General Deduction Issue

We have a situation where employees are not having a deduction taken from their pay checks. 

- The employee had a general deduction setup back in 2009 with a goal amount. The goal amount has been met and a deduction end date has been entered to stop the deduction.
- In 2016 we passed over the deduction code from Kronos and confirmed that it hits the payline, but when the check is calculated it is not deducted.



Cause

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