Asset Copy Functionality Does Not Copy Custom Attributes To New Asset (Doc ID 2223295.1)

Last updated on JANUARY 16, 2017

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Functionality

ACTUAL BEHAVIOR  
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Asset copy functionality does not copy custom attributes to new asset  

When using Asset Copy functionality in PS Asset Management, custom attributes in the Physical and Custom attributes grid on Asset Location/Comments/Attributes page do not copy over to new asset.  Navigation to this page is: Main Menu> Asset Management> Asset Transactions> Owned Assets> Basic Add> Location/Comments/Attributes page, Custom Attributes section.

EXPECTED BEHAVIOR
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We create assets using Copy functionality frequently and have to enter custom attributes manually.  Manual entry is slowing us down and the process is becoming inefficient.  Copy functionality should copy custom attributes from original asset to new asset.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Select Asset Copy Options by navigating to Main Menu> Asset Management> Asset Transactions> Owned Assets> Copy Existing Asset.  Select an asset for which Custom attributes are specified.
2. Select an asset to copy.  In Asset Copy Options, select Asset Attributes Info.  Click on Create Assets box.  Navigate to new asset.  Custom attributes will be blank.
3. We create assets using Copy functionality frequently and have to enter custom attributes manually.  Manual entry is slowing us down and the process is becoming inefficient.  Copy functionality should copy custom attributes from original asset to new asset.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users can has to manually add the custom attribute

 

 

Cause

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