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When Communication Generation Admin Function STRM is Used, Variable Data is Not Being Saved (Doc ID 2223313.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In PeopleSoft Enterprise Campus Solutions Release 9.2, when a user attempts to create a manual communication that uses the STRM administrative function, the Variable Data entered – specifically the TERM – changes after saving.

The issue can be reproduced at will with the following steps:

  1. Navigation: Campus Community > Communications > Person Communications > Communication Management.
  2. Click on Add a New Value  Tab
  3. Enter Student ID then Select Function = STRM 
  4. Enter variable Data & Other Communication Fields 
  5. Save the Person Communication Component 

Cause

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In this Document
Symptoms
Cause
Solution
References


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