Savings Plan 401K Incorrectly Shows Employees Are Not Contributing On The Benefits Summary Page (Doc ID 2223973.1)

Last updated on JANUARY 31, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In the Benefits Summary page for the Roth 401 (K), it shows that the employee is 'not contributing' when there are deductions being made and the employee is enrolled.

STEPS
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The issue can be reproduced at will with the following steps:

Navigation - Self Service, Benefits, Benefits Summary

Cause

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