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Few Employees Are Not Showing Up In The Company Directory Tree Build resulting in Node Not Found (92,3209) error (Doc ID 2224291.1)

Last updated on MAY 11, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other - Company Directory/ Org Chart Viewer

When attempting to run the Job Tree Builder AE for Access Type = 6,
the following error occurs.

ERROR
-----------------------
When running the Company Directory for a small subset, all employees are showing up in the Company Directory. When running for all the employees, then we get an error message Parent Node 7008573XXXX000000000 not found for child node 6002149XXXX000000000 (1000,1551)

Node Not Found (92,3209).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate: Setup HCM > Common Definitions > Org Chart Viewer > Tree Builder Process
2. Set Access Type = 6
3. Submit AE Process
4. Process Ends with the error as above

In the examples given above, the data used represent a fictitious sample (based up made up data used in the HCM Demo environment).  Any similarity to data of actual persons, living or dead, is purely coincidental and not intended in any manner.


 

Cause

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In this Document
Symptoms
Cause
Solution


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