E-INST Error Caused by File '@LongLink' When Installating PeopleTools 8.55 and Tools Patch on a Solaris (Doc ID 2225432.1)

Last updated on JANUARY 20, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)

Symptoms

On : 8.55 version, Install and Packaging

Error Installing PeopleTools 8.55 and patch on Solaris

There is an issue when installation of PeopleTools 8.55.09 patch on Solaris 10. The initial installation of 8.55 completed successfully with (no errors), but when installing tools patch 09, it results in 1 ERROR. Error is shown in the install log. Running on Solaris 10, jdk 1.7_80 for the installation.


ERROR
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Custom Action: com.ps.pt.install.vcd.action.PSRemoveCrgRtnChar
  Status: ERROR
  Additional Notes: ERROR - class com.ps.pt.install.vcd.action.PSRemoveCrgRtnChar.install() runtime exception:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Installed PeopleTools 8.55 in new PS_HOME location on Solaris app tiers, no errors.
2. Installed PeopleTools patch 09 on top of the same PS_HOME location.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete installation of PeopleTools patch 8.55.09.

Cause

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