PRP2017-01-19 Start Over Button On A Completed I9 Is Deleting Section 2 Data (Doc ID 2225454.1)

Last updated on JANUARY 20, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms



When a manager or administrator is reviewing a completed I9 form, if the "Start Over" button is selected, the list of documents are deleted.


EXPECTED BEHAVIOR
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The "Start  Over" button should not be enabled after the form has been completed and signed by the manager.



REPLICATION STEPS:
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1. Navigate to Workforce Administration > Personal Information > Form I-9 > Complete/Reverify EE Form I-9
2. Note that form is completed and has been signed by manager.
3. Click on the "Start Over" button.
4. Note that documents in Section 2 are cleared.
5. Complete Part C (the only option open for edit), sign the form, and answer "Yes" to Review and Complete
6. Message appears instructing to select a list A, or list B and C.
Note that if the user proceeds and then saves the record, the documents previously approved are deleted.





Cause

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