Fluid Manager Absence Approver Comments Not Saved (Doc ID 2225704.1)

Last updated on JANUARY 22, 2017

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT:
==========
The comments entered by the approver are not saved.
The approver comments are blank when viewing the request after approval in fluid
and the comments are blank on the approval email to the employee.

EXPECTED RESULT:
=============
Approver comments should be visible.

STEPS TO REPLICATE:
===============
The issue can be reproduced at with the following steps:
1. Employee Submitted absence request in fluid
2. Manager approved absence with comments in fluid
3. In email and view request page manager comments are not populated.

Cause

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