Error In Org Chart Viewer For Matrix Owner When Trying To Change EFFDT On Transactions

(Doc ID 2225749.1)

Last updated on JANUARY 23, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Other

Error in Org Chart Viewer for Matrix Owner when trying to change EFFDT on transactions

When a user performs a transaction (Request Location Change) with effective date changed from the org chart viewer >> Matrix team tab. Below error message is shown to the user.

"(Employee selected) does not report to (Matrix Owner) as of (date selected)"

The issue can be reproduced at will with the following steps:
1. Log in as Matrix Owner.
2. Navigate to Main Menu >> Org Chart Viewer.
3. Click on the Matrix team tab.
4. Click on the action link on the employee under Matrix team and select Job and Personal Information >> Request Location Change.
5. On Location Request change page, change the effective date.
The issue has the following business impact:
Due to this issue, users cannot perform transaction for the matrix team after changing the effective date.


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