More than 1 Row Coming for Approver OprID on the Create and Maintain Absence Page with Different Names (Doc ID 2225778.1)

Last updated on JANUARY 23, 2017

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Admin Absence Balances

ACTUAL BEHAVIOR
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More than 1 row coming for Approver OPRID on the Create and maintain Absence page for same OPRID

When we try to select the Approver Operator ID for approval on the Create and maintain Absence page, we see more than 1 row for same User ID but with different names (i.e. names belonging to name types other than employee’s primary name)

EXPECTED BEHAVIOR
-----------------------
Only the Primary name details row should appear in the search

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add different name types like FTR (Father), MTR (Mother), PRI (Primary) in the NAMES table for the employee
2. On the Create and Maintain Absences page click on the lookup icon of Approver Operator ID field as shown and try to select the above employee.
3. Instead of only Primary name being displayed, all the names defined in the Additional pages appears against the User ID

Cause

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