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EEX9.2: In Create Expense Report Page Inactive Merchants Appear In Preferred Merchant Dropdown (Doc ID 2225848.1)

Last updated on JANUARY 23, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

While creating an Expense Report, inactive merchants appear in Preferred Merchant dropdown list

Configuration
Set as inactive all Preferred Merchant for Expense Type Air Travel

Steps
1. Create an ER
2. Check Preferred Merchant
3. Click on dropdown list

Actual Result
While creating and Expense Report Inactive Preferred Merchants are visible on dropdown list.

Expected Result
No Preferred Merchant should be visible on dropdown list since all are inactive.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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