Voucher Incorrectly Shows Being Out Of Balance On Save (Doc ID 2226537.1)

Last updated on JANUARY 29, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Issue:


After finding an existing voucher, and Saving, the Difference group box appears and incorrectly shows the voucher as out of balance.

Replication Steps:
-----------------------
The issue can be reproduced at will with the following steps:
1.) Main Menu > Accounts Payable > Vouchers > Add/Update > Regular Entry
2.) Add A New Value
3.) Fill in Supplier Name, and Add
4.) On Invoice Information page - Fill in Invoice Number, Invoice Date fields.
5.) In Invoice Lines scroll, I only had 1 row. In that row, I filled in the only 1 row on the Distribution Lines Grid.
The Line amount in the scroll and Merchandise Amt in the Grid are both 0.00.
6.) Click the Save under the Invoice Lines scroll.
The Difference Group Box does is not visible, which behaves as expected since the Line Amount - Merchandise Amt = 0.
7.) Go back out to the search page, Main Menu > Accounts Payable > Vouchers > Add/Update > Regular Entry, and find the voucher that was just created.
8.) Click the Save under the Invoice Lines scroll.
The Difference Group Box is visible. No value for Line Amount, Distributed, or Difference, and there is an indicator that the voucher is out of balance.
There is no error message.

Cause

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