E-PB: Help ID Not Found error when when clicked on Help link (Doc ID 2226538.1)

Last updated on FEBRUARY 01, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PeopleBooks

When attempting to use Peoplebooks
the following error occurs.

ERROR
-----------------------
Help cannot be displayed because no help topic was found for the help context ID "TL_MSS_COMP_SRCH". To view the PeopleSoft Online Library, click here.

Help cannot be displayed because no help topic was found for the help context ID "TL_EE_EXCEPTIONS". To view the PeopleSoft Online Library, click here.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Self Service > Time Reporting > View Time > Exceptions
2. Navigate to Self Service > Time Reporting > View Time > Compensatory Time
3. Click on the Help Link

Cause

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