Grade Roster Not Displaying All Students After CS 9.2 Installation (Doc ID 2227369.1)

Last updated on JANUARY 26, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On PeopleSoft Enterprise Campus Solutions 9.2, Student Records, Faculty Self Service

ACTUAL BEHAVIOR
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After CS 9.2 Installation, the Grade Rosters are not displaying all students. Instructors are able to see and grade only the first 20 students. Students after that can only be see using "print friendly" option but grades cannot be entered.

EXPECTED BEHAVIOR
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Expect the faculty member to be able to view and assign grades to all students in the class.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Faculty Self Service as a faculty member with classes to grade
2. Select a class with a generated final grade roster that contains more than 20 students
3. Scroll to the bottom of the page and note that the roster ends after the 20th student without navigation to load the remaining rows of students.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, faculty are unable to assign grades to all students in a class.

Cause

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