E-MCF: javax.mail.MessagingException: Connect failed; nested exception is: java.net.ConnectException: Connection refused at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:106) (Doc ID 2228474.1)

Last updated on JANUARY 30, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

Sample Environment:

---------------------

Tools 8.53.13

FSCM 9.2  Production application

Web server / gateway on Linux platform

 

Issue:

-------

Mails are not being fetched by the AE EOAWEMC process.

The email test from the sample page ( Integration Broker > MCF > Sample pages > Email Test ) shows connection error as "Cannot connect to mail server"

Error in gateway's errorlog.html file:

ErrorLevel Standard Gateway Exception
Description GetMailTargetConnector (Host=outlook.office365.com; User=FIN-ePro@txdot.gov): Cannot connect to mail server
Stack Trace
javax.mail.MessagingException: Connect failed;
nested exception is:
java.net.ConnectException: Connection refused
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:106)
at javax.mail.Service.connect(Service.java:233)
at com.peoplesoft.pt.integrationgateway.targetconnector.pop3.MCFMailBox.open(MCFMailBox.java:385)
at com.peoplesoft.pt.integrationgateway.targetconnector.GetMailTargetConnector.processMessage(GetMailTargetConnector.java:510)
at com.peoplesoft.pt.integrationgateway.targetconnector.GetMailTargetConnector.send(GetMailTargetConnector.java:135)
at com.peoplesoft.pt.integrationgateway.service.BasicConnectorInvocator.execute(BasicConnectorInvocator.java:131)
at com.peoplesoft.pt.integrationgateway.framework.GatewayManager.invokeService(GatewayManager.java:147)
at com.peoplesoft.pt.integrationgateway.framework.GatewayManager.connect(GatewayManager.java:191)
at com.peoplesoft.pt.integrationgateway.listeningconnector.PeopleSoftListeningConnector.doPost(PeopleSoftListeningConnector.java:186)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

..

..

Business Impact:
------------------
The new mails from the mail server are not being fetched and thus the emails are not being imported or processed into the PSFT Financials application.
There is a pile-up of email messages in the application's Fin-ePro Inbox.

Cause

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