E-PIA: Service Order Search Expansion Arrow Missing (Doc ID 2228589.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 On : 9.2 version, Service Order

ACTUAL BEHAVIOR
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Expand Arrow is not shown in the upgraded 8.55 Demo

EXPECTED BEHAVIOR
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Expand Arrow should be shown in order to have the search fields displayed and enable to search

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to : Main Menu -> Field Service -> Search Service Orders
2. The "Expand Arrow Icon" is not visible

Cause

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