My Oracle Support Banner

Organization Foundation Interest Prompt Retrieves Too Many Values, as it is Linked to All Involvements (Doc ID 2229944.1)

Last updated on JANUARY 26, 2020

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.


When setting up Organization Foundation information and linking the foundation to interests on the Support Areas page, when a user clicks the lookup for interests it brings back the ENTIRE table of Involvements and does not limit it to those with a Category or Type of Foundation (or similar wording). A new prompt needs to be added so that only appropriate Involvement Codes can be selected. When a school has over 3000 involvement codes, it is impossible for the users to be able to find the right interest code without having the additional prompts.

There needs to be a prompt to limit this and make it usable for the average user.
The issue can be reproduced at will with the following steps:

1. Open the Support Areas page by going to Contributor Relations > Constituent Information > Organizations > Organization Information > Organization Foundation Info (second tab).
2. Select the prompt on the Interest field.
3. Get all involvement codes returned.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.