Formal Description on Person to Org Relationships Does Not Work as Expected, Which is a Secondary Page For CAF Attribute (Doc ID 2230164.1)

Last updated on FEBRUARY 03, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The secondary page of CAF attribute for Formal Description from Person to Org Relationships page looks empty after Return to search.

EXPECTED BEHAVIOR
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When a user returns to the Formal Description page, the previously entered text is viewable.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Contributor Relations > Prospect Management > Relationships > Person to Org Relationships
2. Click on the Formal Description link.
3. Enter text, click OK and Save.
4. Exit component.
5. Return to page and click Formal Description link.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot update existing values because they don't see them.

Cause

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