ELM 9.2: Error Message in App Server Log Files, Messages Failed to Serialize an Object (2,275)  (Doc ID 2230336.1)

Last updated on FEBRUARY 03, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
 From Find Learning Page, When Learner click Launch, which Enrolls Learner, in App Server Log Files Contains Warning Messages "Cannot be serialized. (2,694) and Failed to serialize an object of class (2,275)" 


ERROR
 
Objects of class LM_ENRLMT_CI_LM_ENRLMTCollection cannot be serialized. (2,694)
PSAPPSRV.8782 (4494) [2016-12-18T00:00:08.637 1000197123..... .com (IE 11.0; WIN7) ICPanel](0) Failed to serialize an object of class LM_ENRLMT_CI_LM_ENRLMTCollection. (2,275)

The issue can be reproduced at will with the following steps:

1. Log in as a Learner
2. From Find Learning page, Search for a Class to Launch, which triggers the
enrollment process.
3. Notice that in the App server log file, messages
 'LM_ENRLMT_CI_LM_ENRLMTCollection cannot be serialized. (2,694)¿ and ¿Failed
to serialize an object of class LM_ENRLMT_CI_LM_ENRLMTCollection. (2,275)

 

Cause

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