ETL9.2: Time and Labor Work Center error: You are not authorized to access this component

(Doc ID 2231364.1)

Last updated on FEBRUARY 09, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

When clicked the above link (through either user ID PS or a cloned User ID from PS), the standard left side piece (Tabs such as Main, Reports/Processes and Other) appeared for seconds with an error message on the right side - You are not authorized to access this component. After that, the left piece disappeared with the standard right piece (Tabs such as Welcome, Manage Report Time, Manage Payable Time and Manage Schedules) appeared.

ERROR
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You are not authorized to access this component.

STEPS
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The issue can be reproduced at will with the following steps:

MSS-> Time Management -> Time and Labor WorkCenter

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the page as designed.

Cause

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