EGL 9.2: When Running Trial Balance Report with Polish Language and CSV Output Report is Unreadable For Special Characters Alt. Acc. Names

(Doc ID 2231511.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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TB Report reported issues - polish letter in Alternate Account names

The delivered statutory Trial Balance reports do not show the Polish alphabet correctly.
The description of the Alt Accounts are written in Polish but on the report, they appear as different characters e.g. ą shows up in the report as ± (when run in Polish) or Ä (when run in English).
This issue does not occur when Alt Account descriptions are used in queries or customized reports.


EXPECTED BEHAVIOR
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The Trial Balance report should show Polish characters as they were entered for the alternate accounts.

STEPS
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The issue can be reproduced at will with the following steps:
1. Check if the Alternate Account has Polish description version ( Navigation path: Set Up Financials/ Supply Chain > Common Definitions > Design Chartfields > Define values > Alternate account)
2. Navigate to Statutory Reports, then select General Ledger, then select Trial Balance
3. Select as Language Code Polish and run the report

Cause

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