My Oracle Support Banner

360 Degree View Error: "Class Row method GetRowset scroll HD_360_EMP_WRK is invalid. (2,270)" (Doc ID 2231635.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, 360 Degree View

360 degree View Error



HD_360_REQUEST_SYNC service operation between HCM 9.2 and CRM 9.2 are set up using Version_2 on both sides.   Users get error when accessing the HRHD 360 degree view page.

Environment details:
CRM 9.2, Peopletools 8.54 PUM 10
HCM 9.2, Peopletools 8.55 PUM 20

"Class Row method GetRowset scroll HD_360_EMP_WRK is invalid. (2,270)"


1. Activate integration between CRM and HCM
2. Access the 360 degree view page


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.