COMMENTS IS NOT SHOWING ON THE HTML EMAIL APPROVAL WHEN ABSENCE IS DENIED (Doc ID 2232856.1)

Last updated on FEBRUARY 13, 2017

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT
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Comments is not showing on the HTML Email Approval When An Absence is Denied by Manager.


STEPS TO REPLICATE
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The issue can be reproduced with the following steps:
1. Login as a employee and apply absence with comments.
2. Login as a manager to check the absence and do the action Deny with the comments.
3. Comments is not shown in the HTML email to the employee.


EXPECTED AND ACTUAL BEHAVIOR:
----------------------------------------------------
Actual:Denied comments from manager is not displaying on HTML email sent to an employee.
Expected:Denied comments from manager should be displayed on HTML email sent to an employee.



Cause

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