E-CRM: Supervisor Desktop Metric - Abandoned Chats Are Not Taken In Consideration (Doc ID 2232900.1)

Last updated on FEBRUARY 13, 2017

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 9.2 and later
Information in this document applies to any platform.


 Abandoned chats are not take in consideration in Supervisor Desktop Metrics


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms