Unsub Overaward if Following Multiple Sub Item Types at Different Levels and Loan Periods (Doc ID 2233243.1)

Last updated on FEBRUARY 13, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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When manually adding unsub loans to students' packages, sometimes the system is not correctly recognizing the remaining yearly eligibility and allowing too much to be awarded.

EXPECTED BEHAVIOR
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The system should correctly limit to the amount of remaining eligibility factoring in all prior sub loans awarded.

STEPS
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The issue can be reproduced at will with the following steps:
1. Add sub loan for fall/spring
2. Add additional sub loan for spring only
3. Add unsub loan for fall/spring

WHAT IS WORKING
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The issue only occurs when not all of the sub eligibility is given in the same period - for example, partly fall/spring and partly spring only; and also when the grade level is different between fall and spring, but the eligibility isn't different; for example U0 vs U1, or U3 vs U4.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are at risk of over-awarding students and have to do extra work to manually adjust the loans to the correct amounts

Cause

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