Unsub Overaward if Following Other Sub or Unsub Item Type(s) at Higher Level(s) and Different Loan Period(s) (Doc ID 2233243.1)

Last updated on FEBRUARY 07, 2025

Applies to:

Symptoms

When adding unsub loans to students' packages, sometimes the system is not correctly recognizing the remaining yearly eligibility and allowing too much to be awarded. However, it should be emphasized the issue only occurs in a couple very unique identified scenarios (so far), versus the vast majority of cases where aggregate processing works as expected.

The issue can be reproduced at will with the following steps:

First Scenario:

1. Package sub loan for fall/spring
2. Package additional sub loan for spring only, at different level than the fall/spring, but one where the eligibility is the SAME based on level. Examples: U0 fall/spring, U1 spring; or U3, U4.
3. Package unsub loan for fall/spring

Second Scenario:

1. Package sub and unsub for fall/spring
2. Package unsub for trailing summer term, using non-standard award period (not 'both'), at lower level than the fall/spring; eligibility can be less or the same; e.g. U2 in fall/spring, U1 in summer, or U4,U3.

Cause

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