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SEVIS - New OPT Employer Functionality Delivered In Bundle 44 Is Not Working As Documented (Doc ID 2233602.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
----------------------------
The new OPT Employer functionality delivered in Campus Solutions  9.0 Bundle 44 does not seem to be working as documented. OPT - Employer Add Alerts are not triggering as expected.

ACTUAL BEHAVIOR
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1. OPT-Employer Add Alerts are being generated even if the Employer exists in the Master Employment as '1' indicating it has already been reported.

2. OPT-Employer Add Record synched to Master Employment even when there is no Employer resulting in a blank Employer in Master. Adding an Employer is not triggering any Alerts, but adding an Employer to master is resulting in the Alert process to fail with the following error:



Additionally, the two new alerts include a question mark as configured in Bundle 44: “OPTEmployer ? Add” and “? Edit” instead of “OPTEmployer – Add” and “–Edit. This seems like these were populated with illegal characters that are appearing as question marks.

EXPECTED BEHAVIOR
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Expect the new OPT Employer functionality to work as documented

BUSINESS IMPACT
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Unable to use the new OPT Employer functionality

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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